Evaluating hospital information systems leads to the improvement and devotion based on the users’ needs, especially the medical records section users in hospitals, which are in contact with this system from the moment the patient enters the hospital until his/ her release and after that. The present research aimed to evaluate the hospital information systems from the point of view of the medical record section employees.

Materials and method:

The current research was applicative-descriptive analytical and the research society included 70 users of the medical history section in the educational-medical centers of Kermanshah city. The data-gathering tool was the 10th part of 9241/ 10 Isometric standard questionnaire of evaluating hospital information systems, with 75 specific questions in 7 bases, with the five spectra Likertt scale, its conceptual admissibility being confirmed in previous researches. 22 SPSS statistical software analyzed its permanency in the present study, which was also confirmed by Cronbach’s’s alpha test, which equaled to 0.89, and the data.

Findings:

The highest level of the employees’ satisfaction, based on gained scores median, was respectively the incompatibility with the users’ expectations, measuring 3.55, self-description measuring 3.54 and controllability – 3.51, which in total presented the average scores of 3.39, the lowest level of satisfaction being related to useful learning , whose value was 3.19.

Discussion and conclusion:

Hospital information systems’ users believe that it is more desirable that the existing systems are based on the measures and consider them proper for making them non-governmental and useful for undesired learning. Considering the long distance of the existing information systems with the desired performance, it is essential that “these systems pay more attention to a more complete and deeper recognition and awareness of users’ opinions and requirements in their road. The movement and development is to increase their chance in succeeding and achieving their goals, where the goal is to improve the patients’ care and improve the health of the society members with the help of information technology.