Introduction: The first stage of this nationwide study and analysis of the occupational burnout and psychological risk parameters showed a high consistency of emotional exhaustion, depersonalization and low personal accomplishment for doctors working in Emergency Departments and Emergency and Resuscitation Services. These workers were then set in the highest risk group for burnout syndrome and depression. This stageⅡ of our research will focus on those two groups analyzing causal factors, coping mechanisms and possible repercussions of these findings.
Material and methods: Demographics: We have issued a total of 272 surveys from which we have received a total of 263 complete and valid ones (n=263, response rate=96, 69%).
Instruments: The Maslach Burnout Inventory–Human Services Survey MBI–HSS is an instrument designed to assess the three components of the burnout syndrome: emotional exhaustion (EE), depersonalization (DP), and reduced personal accomplishment (PA). The COPE questionnaire is a 52 item addressing different ways of coping with stress. The Center for Epidemiologic Studies Depression Scale (CES-D) has been shown to be a reliable measure in assessing the number, types, and duration of depressive symptoms across racial, gender, and age categories.
Results and discussion: Results were not correlated with gender, age or marital status, but an important correlation was found with professional experience in the Emergency Departments. We have shown that during the first 4 years of experience, the EE factor has been at a satisfying average of 2.4, this variable rising to an average of 2.85 after another 3 years of work. The same type of correlation was found with the CES–D results.
Conclusions: Of the two surveyed groups, the EMD group showed higher values for all risk parameters and low personal accomplishment on the MBI–HSS survey. Also, emotional exhaustion and depression were found to have a powerful correlation with work experience. Coping mechanisms were found to be invariable to the general population, with a slight incline towards active coping and behavioral disengagement