2014, Volume 7, Issue 3, pp 363 – 367

The relevance of netnography to the harness of Romanian health care electronic word-of-mouth

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Authors and Affiliations

Correspondence to:Iuliana Raluca Gheorghe, PhD "Carol Davila" University of Medicine and Pharmacy, 8 Eroilor Sanitari Blvd., District 5, code 050474, Bucharest, Romania Phone/ Fax: + 40 21 318 07 59, E-mail: raluca.gheorghe@umf.ro

Abstract

Abstract

Nowadays, consumers use the computer mediated communication to make purchase decisions on a large variety of products and services. Since health care services are archetypal by nature, consumers in this field are one of the most encountered users of electronic word-of-mouth.

The objective of this paper is to explain and support the necessity of adopting a different qualitative method when electronic word of mouth is harnessed on health care dedicated forums, that is, netnography.

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About this article

PMC ID: 4233439
PubMed ID: 25408755
DOI: 

Article Publishing Date (print): 15-09-2014
Available Online: 25-09-2014

Journal information

ISSN Printing: 1844-122X
ISSN Online: 1844-3117
Journal Title: Journal of Medicine and Life

Copyright License: Open Access

This article is distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use and redistribution provided that the original author and source are credited.


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